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Customer Care


A note on safety

We do our absolute best to ensure our products are safe for your children.
All of our hardware, fixtures, glues and fabrics are sourced in New Zealand and have been put to the test to ensure only the best quality. 
Our hair accessories contain small parts which may pose a choking hazard. Our nylon headbands may pose a strangulation risk to young children. 
Never allow your child to wear our accessories unsupervised and always remove before all sleep times. Please store out of sight and reach.
Check regularly for signs of wear or damage.
Our hair accessories are not recommended for children under 3 years of age.

Our nylon headbands will generally fit most newborns to 5+ without leaving a mark and have fantastic return stretch.
 

 

Our double-prong alligator clips measure 45mm and feature an extra strong spring and cross bar for added strength. Single-prong alligator clips measure 35mm. The high quality finish is Nickel free. Covered with a neutral grosgrain ribbon.

 

How to care for your linen

Hand wash with lukewarm water. Gently squeeze out any excess water and lay flat to dry, out of direct sunlight. Iron on Cotton/natural fibre setting.
DO NOT iron nylon headbands. Clips may get hot.

Dried Flower Care Guide

Show your dried flowers & foliage a bit of lovin' and they will last for many years!

To minimise colour fade, keep your flowers out of direct sunlight.
We do not recommend displaying your flowers outdoors or in damp areas such as bathrooms and kitchens as too much moisture may cause mould. 
Avoid areas that have strong breezes passing through like entrance ways. Natural shedding is to be expected with certain types of flora, this can be minimized by removing any dust with a hair dryer set on cool, followed with a light hair spray every now and again.

Storage

We recommend storing your flora in the box that it came in, along with a few packets of silica (those little bags that come in your shoe box). Place the box in a dark, dry wardrobe.